Verona, New Jersey - 311
Request Tracking System
For all emergencies, please call 911.
Verona 311 tickets are generally reviewed during normal business hours, 8:30 a.m. to 4:30 pm., Monday through Friday.
Purpose: The purpose and mission of this system is to enable greater efficiency, accountability and transparency into non-emergency services while maintaining the highest possible level of customer service. The list below shows what types of services you can request using this system.
How to Use This System: There are four steps to creating a service request ticket.
- Log into the system or create an account – we need you to log in so that we know who you are, and so that we can respond to you more easily.
- Select a Service Type – each service request type may be routed to a unique department or team member at the city.
- Create a Request – Enter the information about your request, including the location of the issue.
- Review and Submit – after describing your request, you can then review send the request your request and it will then be linked to your account in the system. You can then log into the Portal to manage your requests and see the progress of your request.
Step 1: Login or Create Account
Step 2: Select a Service
Additional options to report your issue:
1. Report via Phone 973-857-4805
Monday - Friday
7:30am - 2:30pm
Tree Maintenance
Date | Type | Status | Neighborhood |
---|
11/6/2024 | Dead Township Tree | New | |
Dead Township Tree
ID: 1012
Status: New
Notes: Carol Thomas Requested
New Tree Will Be Planted Next Spring
Township Tree Trimming
ID: 1010
Status: New
Township Tree Trimming
ID: 1001
Status: New
Notes: DPW is looking into request
Date | Type | Status | Neighborhood |
---|
11/4/2024 | Township Tree Trimming | New | |
10/15/2024 | Township Tree Trimming | New | |
Dead Township Tree
ID: 1012
Status: New
Notes: Carol Thomas Requested
New Tree Will Be Planted Next Spring
Township Tree Trimming
ID: 1010
Status: New
Township Tree Trimming
ID: 1001
Status: New
Notes: DPW is looking into request
Step 1: Login or Create Account
Step 2: Select a Service
Step 3: Create Request
Step 4: Send Request
Verona
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https://www.veronanj.org/311/
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Customer
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